The terms "We," "Us," and "Our" refer to PODRoyal, while "You," "Your," "Customer," User," and "Buyer" pertain to our website visitors.
We retain the right to update this policy concerning services, materials, customers, business partnerships, or direct marketing. We encourage you to review this policy in its entirety.
1. Information We Collect
We collect personal information at PODRoyal only when you voluntarily provide it. You may share your information when making a transaction, participating in a contest, or subscribing to our newsletter. This may include your name, email address, physical address, country, city, state, contact number, as well as additional information as needed for specific transactions or inquiries.
Please note that we do not store or save financial information; we redirect you to online payment service providers like Stripe and PayPal for secure payment processing.
Participation in contests or promotional offers may require sharing your information (e.g., name and email address) as per the official rules, which may be shared with our co-sponsors, staff members, or promotion organizers.
Additionally, we may provide options to link your social media profiles with our website based on your registration. This may include limited information like your name, location, and contact details.
2. How We Share Data
Corporate Staff: Our staff members handle customer queries, manage databases, and oversee accounts to enhance the shopping experience.
Partnered Websites: We collaborate with marketing and e-commerce blogging websites that promote our products, which may include customer reviews with names or images.
Courier Service Providers: We utilize trusted delivery services (e.g., FedEx, DHL, USPS, YunExpress, and UPS) to fulfill orders, utilizing collected personal information for delivery purposes.
Legal Compliance: We do not disclose or sell your information, but we may do so in response to government inquiries or requests for legal purposes.
Targeted Advertising: You may encounter third-party ads on our website tailored to your interests. These ads may collect data using tools beyond our control.
3. How We Use Your Data
We use the data you've provided in accordance with our terms and conditions for the following purposes:
Processing Checkouts: Your information is used for processing orders and managing billing.
Advertising and Marketing: We use your data to send newsletters, promotions, partnership requests, new product updates, follow-ups, third-party offers, giveaways, surveys, and customer service communications.
Customer Service: We utilize your information to provide assistance, including chat or social network communication, order status updates, and product information.
Improving Service: We may use customer information to enhance our services.
4. Data Security
We are committed to safeguarding your personal data. Any information provided on our website is securely stored in our administrative records.
Secure Socket Layer: We use Secure Socket Layer (SSL) encryption to protect personal data submitted to us.
5. Children's Privacy
Our services are not intended for users under the age of 13. We do not store any information provided by users aged 13 or below and delete it as soon as possible.
6. Your Choices
Access to Your Info: You can edit, correct, or verify your provided information on our website or by contacting us.
Reviews: You can post reviews based on your experience, including ratings and your chosen name or anonymity. We remove abusive reviews that violate our policy.
Contact Form: Feel free to ask questions related to orders, products, profile management, sizing, shipment, promotions, and deals.
7. Copyright Policy
All material and images on our website are protected by copyright. Unauthorized use or reproduction is strictly prohibited. Non-compliance may result in legal action.
Visitors are expected to adhere to this updated policy by PODRoyal.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at [email protected]